Get Advice - Citizens Advice Southampton

Find advice online

The Citizens Advice website has comprehensive help about many common issues:

Work Consumer Law and Courts
Immigration Healthcare

Here's how you can contact us for advice

Telephone

Advice Line

Our main Advice Line telephone number. Calls are free.

0808 27 87 863

Lines open 9.30am to 4pm (Answerphone available outside of these times).
We can access an interpreter if English is not your first language.

Admin Line

For existing clients.

023 8022 3659

Monday to Friday, 9.30am to 4.30pm

Universal Credit Help To Claim

National advice line for help with Universal Credit claims.

0800 144 8 444

Monday to Friday, 8am to 6pm

Email

We can only accept requests for advice by email for the following situations - please select the appropriate form. If you don't fall into one of these categories, please use our telephone helpline or online resources instead.

Emergencies

You can get help by email for evictions, bailiffs, and food/fuel vouchers.

Debt

You can get help by email with debt problems.

Disabled / deaf clients

If you can't use the telephone due to a disability.

Go to email form

Referral Form

(For professionals only)

Go to the referral form

Online

Online Advice

The national Citizens Advice website contains advice guides covering hundreds of different topics related to debt, housing, welfare benefits, employment, consumer rights, immigration and many more.